Apr. 13th, 2005

perlmonger: (bleurgh)
The usual accusation against cartels is of price-fixing: coöperating in gouging the customer whilst pretending to be in competition.

Courier companies have their own variant: a conspiracy of incompetence and contempt. None of them provide anything resembling a decent service; none of them employ people or (presumably) provide a working culture that gives a flying fuck about even the barest hint of customer service. Choice: shit:A or turd:B.

Today's case in point is Amtrak. Nothing unusual at all; just another driver who couldn't be arsed to get the box out of the van and just slipped the card through the door without even ringing the bell. [livejournal.com profile] ramtops rang their office: the droid at the other end couldn't even be bothered to argue and just told us that we can pick up at 5:30 this afternoon.

For context, the delivery is a 1u rack server, so a little awkward to carry, but not exactly back-breaking.

Bastard fucktard arsewits, the lot of them.

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